SOFTWARE SERVICES  
     
 
SOFTWARE DEVELOPMENT
   
 
 
SOFTWARE RE-ENGINEERING
SUSTAINED ENGINEERING
 
 
SOFTWARE QUALITY TESTING
CUSTOMER / TECHNICAL SUPPORT
 
 
TECHNICAL DOCUMENTATION
 
     
Software Development

At SASPL, we provide turnkey software development on Time and Material basis. This may involve the development of new applications or the development of new functions for existing software applications. Each development project typically involves all aspects of the software development process, including prototyping, design, pilots, programming, testing, installation and maintenance.

Software Re-engineering
Our re-engineering services assist clients in migrating to new technologies while extending the life cycle of existing systems that are rich in functionality. Projects include re-engineering software to migrate applications legacy systems to client/server architectures, to extend existing applications to the Internet, to migrate from existing applications to UNIX or Windows NT, or to update from a non-relational to a relational database technology.
Sustained Engineering
We provide maintenance services for large legacy systems. Maintenance services include major and minor modifications, and enhancements as well as production support. Such systems are client/server systems; and are typically essential to a client's business, though over a period they progressively become difficult and costly for the client's internal IT to maintain. SASPL's IT professionals take an engineering approach to software maintenance, focusing on the long-term functionality and stability of the client's overall system, and attempting to avoid problems from "quick-fix" solutions.
Software Quality Testing
We also undertake core testing projects. These include writing test-plans and test-cases and executing the same or working on test-cases provided by the client. Several Linux boxes, all Windows operating systems and some Macintosh machines are also used. High-end and low-end machines are used to rate performance levels of the products under development.
Customer/ Technical Support

SASPL provides support services for both technical and non-technical processes. We have the best resources to provide technical expertise. The SASPL Process Migration Model is designed to solve the outsourcing issues such as back office operation, migration and operation of the support functions using an efficient and effective process. We have a strong infrastructure to provide voice and text based support to the client's end customers. Our support group provides round the clock world-class quality support services to attain and retain customers for our clients.

Technical Documentation

At SASPL, we offer high-quality Technical Writing services to create well-designed, cost-effective and accurate online help, getting started guides, user guides, administrator guides, installation guides, multimedia tutorials, release notes, technical notes, API documentation and marketing collaterals. We use the latest and the most widely-used tools and technologies for authoring content for the target audience. We provide services for designing, structuring, and developing content for the client's products to create documentation that is both informative and easy-to-use. Additionally, we provide face-lifts to existing documentation and collaborate with the client's existing information development staff to maintain and update documents.

 
 
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